10 Essential Questions to Ask Your Custom Furniture Maker Before Commissioning a Piece

When it comes to home decor, custom furniture offers something mass-produced pieces never can—personalization, craftsmanship, and longevity. Whether you’re dreaming of a walnut dining table, a plush modular sofa, or a storage unit built to exact dimensions, commissioning custom furniture is an exciting process.

But before you dive in, it’s important to know what to ask. From materials to warranties, these 10 essential questions will help you make informed decisions and collaborate better with your furniture maker.

1. What materials will be used, and why?

Why it matters: The material defines the quality, durability, and aesthetic of your piece.

Ask: “What kind of wood or fabric are you using, and is it suitable for long-term use?”

2. Is the wood sustainably sourced?

Why it matters: Choosing sustainable options supports ethical production and environmental responsibility.

Ask: “Is your wood FSC-certified or reclaimed?”

3. Can I customize the design and dimensions?

Why it matters: Bespoke furniture should reflect your space and style.

Ask: “Can I change the size, shape, finish, or add storage features?”

4. Will I see a design preview before production?

Why it matters: Visualizing the product helps avoid misunderstandings.

Ask: “Do you provide mockups or sketches for approval?”

5. What’s the estimated timeline?

Why it matters: You’ll want to plan around delivery timelines, especially for renovations.

Ask: “When will the piece be ready, and how will you keep me updated?”

6. What is the cost breakdown?

Why it matters: Transparency builds trust and helps you compare options.

Ask: “Can I see a detailed estimate including materials, labor, and delivery?”

7. What joinery or construction methods do you use?

Why it matters: Quality joinery affects the piece’s stability and lifespan.

Ask: “Are traditional joinery methods like dovetail or mortise-and-tenon used?”

8. Is there a warranty?

Why it matters: A warranty is a sign of confidence in craftsmanship.

Ask: “What kind of warranty do you offer?”

9. Can I see examples of your past work?

Why it matters: This gives you insight into style and quality.

Ask: “Do you have a portfolio or client testimonials?”

10. What’s the payment schedule?

Why it matters: Knowing the payment terms upfront helps plan your budget.

Ask: “Do you take an advance? When is the final payment due?”

Trusted Online Sources for Custom Furniture

Looking for a custom furniture partner who ticks all the right boxes? Start your journey with these two reputable names:

🪑 OnWood Products – Known for their clean designs, high-quality solid wood, and transparent processes, OnWood offers customizable pieces made with precision and care.

🛋 Furniture Redefined – Blending craftsmanship with design innovation, Furniture Redefined specializes in personalized pieces that cater to modern aesthetics and functional needs.

Both brands emphasize ethical sourcing, design flexibility, and customer satisfaction, making them ideal for anyone serious about investing in custom furniture.

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